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MERC GG Forums Open Forums Open Discussion why does it say my printer is offline?

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    Here is some reason that you can check if you are worried about “why does it say my printer is offline”:

     

    • Check both the system and printer are connected to the same Wi-Fi network.
    • Make sure that the printer is set as a default printer on your computer.
    • Furthermore, You can restart your system by switching it off for 30 seconds and then restart it and check whether it is working or not.
    • Clear the queue and make sure there is no pending task.
    • Reconnect your printer again.
    • At last, after proceeding with all the above-mentioned steps, restart your computer.
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